Frequently Asked Questions
Everything you need to know about your Triumph Lingerie experience.
How do I find the perfect fit?
We recommend using our comprehensive online Fit Finder tool or referring to our detailed size guide. For the most accurate results, measure yourself while wearing a non-padded bra and compare your measurements to our brand-specific charts.
What is your return policy for intimate apparel?
For hygiene reasons, we accept returns on unworn items with all original tags and hygiene seals intact within 30 days of purchase. Please note that items showing signs of wear or without original packaging cannot be refunded.
How should I care for my delicate lingerie?
To maintain the shape and lace quality, we recommend hand washing in cool water with a gentle detergent. If using a machine, always use a mesh laundry bag on a delicate cycle and never tumble dry.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer service team, provided it has not yet entered the shipping phase.